Neil Cook, operational performance support manager at Orange writes on the value of Quality Managers Quality Management - Managing Quality on the web News Article How High is Up? Setting Appropriate Targets for Customer Satisfaction Scores By by Rick Garlick (Maritz Research) Thursday, 29th September 2005 07:00 An executive once made a comment that it was her primary goal to raise guest satisfaction scores in her company's hotels to the greatest extent possible....   Print Audit Receives Prestigious Quality Award for Second Year in a Row By PRWEB Wednesday, 28th September 2005 08:00 Print Audit, a leading print management software developer announced today that it has won the National Quality Institute’s Gold Customer Service Award under the prestigious Canada Awards for Excellen...   What’s in a Name? It’s the Approach, Not the Name Thursday, 18th August 2005 07:00 For more than 30 years, global competition has driven businesses to seek new and better ways to be competitive in the marketplace. Some companies, in searching for the best ways to make their business... Forums Forum Forum Leader Discussions Auditing and Assessment Tim Killelay 4 Orange - Business Improvement Network Iain McIvor 15 Senior management commitment Jim Wade 1 © 2008 Corporate Governance Central. Privacy Policy Legal Notices