Neil Cook, operational performance support manager at Orange writes on the value of Quality Managers
Quality Management - Managing Quality on the web
 
Starting Out With Self Assessment (Workshop 1)
Thursday, 1st December 2005
Conducted by: British Quality Foundation       Contact Person: NA
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How To Become An Investor In Excellence (Workshop 9)
Thursday, 17th November 2005
Conducted by: British Quality Foundation       Contact Person: NA
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How To Plan And Prioritise Improvement Action (Workshop 5)
Thursday, 3rd November 2005
Conducted by: British Quality Foundation       Contact Person: NA
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How To Establish Customer Requirements And Measure Customer Satisfaction (Workshop 8)
Tuesday, 25th October 2005
Conducted by: British Quality Foundation       Contact Person: NA
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How To Use Benchmarking To Improve Performance (Workshop 6)
Thursday, 20th October 2005
Conducted by: Birtish Quality Foundation       Contact Person: NA
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How To Use The Excellence Model, ISO 9000 And Other Quality Initiatives Together (Workshop 4)
Thursday, 6th October 2005
Conducted by: British Quality Foundation       Contact Person: NA
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How To Measure And Manage Performance (Workshop 10)
Thursday, 22nd September 2005
Conducted by: British Quality Foundation       Contact Person: NA
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How To Plan And Prioritise Improvement Action (Workshop 5)
Thursday, 21st July 2005
Conducted by: British Quality Foundation       Contact Person: NA
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Using The Excellence Model And The Balanced Scorecard Together (Workshop 2)
Thursday, 7th July 2005
Conducted by: British Quality Foundation       Contact Person: NA
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How To Use Benchmarking To Improve Performance (Workshop 6)
Thursday, 23rd June 2005
Conducted by: British Quality Foundation       Contact Person: NA
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Integrating for Excellence Conference - 1st International Conference
Wednesday, 15th June 2005
Conducted by: IQA       Contact Person: NA
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Starting Out WIth Self Assessment (Workshop 1)
Thursday, 9th June 2005
Conducted by: British Quality Foundation       Contact Person: NA
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2005 Public Sector Conference - "Leading Out Loud"
Tuesday, 7th June 2005
Conducted by: British Quality Foundation       Contact Person: Suzette Morrison
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Public Sector Annual Conference - Leading Out Loud
Monday, 6th June 2005
Conducted by: The British Quality Foundation       Contact Person: Will Jones
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How To Design And Implement A Corporate Social Responsibility Strategy (Workshop 7)
Thursday, 26th May 2005
Conducted by: British Quality Foundation       Contact Person: NA
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How To Use The Excellence Model, ISO 9000 And Other Quality Initiatives Together (Workshop 4)
Thursday, 12th May 2005
Conducted by: British Quality Foundation       Contact Person: NA
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How To Establish Customer Requirements And Measure Customer Satisfaction (Workshop 8)
Thursday, 28th April 2005
Conducted by: British Quality Foundation       Contact Person: NA
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